END USER LICENSE AGREEMENT (EULA) AND TERMS OF SERVICE

Last Updated and Effective Date: March 1, 2026

IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SEE SECTION 15). IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE DISPUTE RESOLUTION SECTION BELOW. PLEASE READ CAREFULLY.

This End User License Agreement and Terms of Service (collectively, the "Agreement") is a legally binding contract between you (an individual or a single legal entity, hereinafter referred to as "User," "you," or "your") and 24 Assistant and its affiliates, subsidiaries, and parent companies (hereinafter referred to as "Company," "we," "us," or "our").

This Agreement governs your access to and use of the 24 Assistant mobile application, website, related software, application programming interfaces (APIs), and any associated AI-driven generative services (collectively, the "Services" or "Licensed Application").

BY DOWNLOADING, INSTALLING, REGISTERING FOR, ACCESSING, OR OTHERWISE USING THE SERVICES, YOU EXPLICITLY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE SERVICES AND MUST DELETE ANY COPIES IN YOUR POSSESSION.

1. DEFINITIONS

2. LICENSE GRANT AND SCOPE

Subject to your strict compliance with this Agreement, the Company hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Licensed Application on a mobile device or computer that you own or control, solely for your personal, non-commercial use (unless a specific commercial license has been explicitly granted to you by the Company).

3. PROHIBITED USES AND RESTRICTIONS

The license granted herein is subject to express limitations. You shall not, and shall not permit any third party to:

  1. Reverse Engineer: Decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, or create derivative works based on the Services, the AI Models, or any part thereof.
  2. Model Training: Use the Services, including any Output, to develop, train, fine-tune, or otherwise improve any artificial intelligence models, foundational models, or large-scale machine learning systems that compete with the Company or its third-party providers.
  3. Scraping and Automation: Use automated systems, bots, spiders, scrapers, or programmatic APIs (other than those officially provided by the Company) to extract data, Inputs, or Outputs from the Services.
  4. Circumvention: Bypass, disable, or otherwise interfere with security-related features of the Services, including content filters, rate limits, and safety guardrails.
  5. Illegal and Harmful Content: Submit Input to generate Output that is defamatory, obscene, pornographic, sexually explicit, abusive, harassing, threatening, promoting violence, promoting self-harm, or otherwise violating applicable laws.
  6. Misrepresentation: Represent, explicitly or implicitly, that the Output was entirely human-generated when it is the product of artificial intelligence.
  7. Infringement: Submit Input that misappropriates or infringes upon the copyrights, trademarks, patents, trade secrets, or other intellectual property rights of any third party.

4. ARTIFICIAL INTELLIGENCE, CONTENT, AND OWNERSHIP

4.1. Input Ownership

As between you and the Company, and to the extent permitted by applicable law, you retain all rights, title, and interest in and to your Input. You represent and warrant that you possess all necessary rights and consents to provide the Input to the Services.

4.2. Output Ownership and License

Subject to your strict compliance with this Agreement, the Company hereby assigns to you all its right, title, and interest (if any) in and to the Output generated specifically for you. You may use the Output for your personal or commercial purposes, provided such use complies with this Agreement and applicable laws.

4.3. Platform License to Content

By using the Services, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, and process your Content (both Input and Output) for the purposes of: (a) providing and maintaining the Services; (b) complying with applicable legal requirements; (c) preventing abuse and enforcing our policies; and (d) improving, training, and developing the Company's AI Models and technologies.

4.4. Similarity of Output

You acknowledge that due to the probabilistic nature of generative artificial intelligence, the Services may generate identical or highly similar Output for multiple users. Output that is requested by and generated for another user is not considered your Content. You agree that you have no claim of exclusivity or intellectual property infringement against the Company or other users regarding similar or identical Outputs.

5. AI ACCURACY AND RELIANCE DISCLAIMERS

YOU ACKNOWLEDGE AND AGREE THAT ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING ARE RAPIDLY EVOLVING TECHNOLOGIES. THE OUTPUT IS GENERATED THROUGH PROBABILISTIC ALGORITHMS AND MAY CONTAIN ERRORS, INACCURACIES, FICTIONS, OR "HALLUCINATIONS."

  1. No Professional Advice: The Services and Output are provided for informational, entertainment, and general assistance purposes only. OUTPUT MUST NEVER BE CONSTRUED AS, OR SUBSTITUTED FOR, PROFESSIONAL MEDICAL, LEGAL, FINANCIAL, PSYCHOLOGICAL, ARCHITECTURAL, OR ENGINEERING ADVICE.
  2. Independent Verification: You are solely responsible for independently evaluating, verifying, and fact-checking the accuracy, appropriateness, and legality of any Output before relying on it, publishing it, or using it to make decisions.
  3. Offensive Content: Despite our implementation of safety filters, you may encounter Output that you deem offensive, inappropriate, or objectionable. You agree to use the Services at your own risk and hold the Company harmless from any emotional or psychological distress caused by such Content.

6. APP STORE AND GOOGLE PLAY PLATFORM TERMS

Because the Licensed Application may be distributed via Apple Inc.'s App Store or Google LLC's Google Play Store, the following supplemental terms apply:

  1. Acknowledgment: This Agreement is concluded between you and the Company only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). The Company, not Apple or Google, is solely responsible for the Licensed Application and its content.
  2. Maintenance and Support: Apple and Google have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
  3. Warranty: In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple and Google will have no other warranty obligation whatsoever.
  4. Third-Party Beneficiary: You acknowledge and agree that Apple and Apple's subsidiaries, and Google and Google's subsidiaries, are third-party beneficiaries of this Agreement. Upon your acceptance of these terms, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.

7. SUBSCRIPTIONS, BILLING, AND CANCELLATION

  1. Paid Features: Certain features of the Services may require a paid Subscription. By electing to purchase a Subscription, you agree to pay all applicable fees and taxes.
  2. Auto-Renewal: Subscriptions purchased via third-party platforms (e.g., Apple App Store, Google Play Store) will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
  3. Cancellation and Refunds: You may manage and cancel your Subscriptions through your platform account settings (Apple ID or Google Account). The Company does not process refunds directly for purchases made through these third-party platforms; such refunds are strictly governed by the refund policies of Apple or Google.
  4. Changes to Pricing: The Company reserves the right to modify Subscription fees at any time. Any price changes will take effect at the start of the next subscription period following notice to you.

8. THIRD-PARTY SERVICES AND APIS

The Services integrate, interface with, and rely upon third-party platforms, APIs, and foundational large language models (collectively, "Third-Party Services"). Your use of the Services may be subject to the terms of service, acceptable use policies, and privacy policies of these Third-Party Services. The Company assumes no responsibility for the availability, latency, accuracy, or reliability of any Third-Party Services. If a Third-Party Service changes its terms, deprecates its API, or ceases operations, the Company reserves the right to modify or terminate features of the Services without liability.

9. PRIVACY AND DATA PROTECTION

Your use of the Services is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using the Services, you consent to the collection, transmission, processing, storage, and utilization of your personal data, Inputs, and device information as outlined in the Privacy Policy.

10. TERM AND TERMINATION

This Agreement is effective until terminated by you or the Company. We reserve the right to suspend, restrict, or terminate your access to the Services, at our sole discretion, at any time and without prior notice, for any reason, including but not limited to your breach of this Agreement, suspected fraudulent activity, or if the Services are discontinued. Upon termination, all licenses granted to you shall immediately cease, and you must destroy all copies of the Licensed Application. Sections 3, 4, 5, 11, 12, 13, 14, and 15 shall survive any termination of this Agreement.

11. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND OUTPUT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY AND ITS AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.

THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR DEVOID OF VIRUSES OR MALWARE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR LICENSORS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES OR RELIANCE ON ANY OUTPUT, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT YOU ACTUALLY PAID TO THE COMPANY FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100.00 USD), WHICHEVER IS GREATER.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and third-party partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

  1. Your use or misuse of the Services;
  2. Your Content (Input and Output), including any claim that your Content infringes the intellectual property rights or privacy rights of a third party;
  3. Your violation of any term of this Agreement;
  4. Your violation of any applicable law, rule, or regulation.

14. GOVERNING LAW

This Agreement and the relationship between you and the Company shall be governed by and construed in accordance with the laws of:

The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from this Agreement.

15. DISPUTE RESOLUTION AND BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

  1. Initial Dispute Resolution: We are available by email to address any concerns you may have regarding the Services. Most concerns may be quickly resolved in this manner. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations.
  2. Binding Arbitration: If the parties do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued, then either party may initiate binding arbitration. All claims arising out of or relating to this Agreement (including its formation, performance, and breach), the parties' relationship with each other, and/or your use of the Services shall be finally settled by binding arbitration administered by JAMS (or a similar reputable arbitration body), in accordance with its specific rules and procedures.
  3. Class Action Waiver: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate another person's claims with your claims and may not otherwise preside over any form of a representative or class proceeding.
  4. Opt-Out Right: You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to our contact email within thirty (30) days of your initial use of the Services.

16. GENERAL PROVISIONS

  1. Entire Agreement: This Agreement, along with the Privacy Policy, constitutes the entire agreement between you and the Company regarding your use of the Services and supersedes all prior or contemporaneous written or oral agreements between you and the Company.
  2. Severability: If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
  3. Waiver: No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and the Company's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
  4. Force Majeure: The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
  5. Assignment: You may not assign or transfer this Agreement or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign this Agreement at any time without notice or consent.

17. CONTACT INFORMATION

If you have any questions, complaints, or claims with respect to the Licensed Application or this Agreement, please contact us at:

Email: [email protected]