Terms of Service

By using Healpath, you represent that you have the legal capacity to enter into this Agreement. You must be at least 13 years old, or the minimum age required by law in your jurisdiction, to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian.

These Terms apply to all updates to the App and Services that we may provide. We may amend the Terms at any time; any amendments will be effective upon posting. If any amendment is unacceptable to you, your only recourse is to cease using the Services. If you continue to use the Services after an amendment is posted, you agree to the amended Terms.

Subject to your compliance with these Terms, Little Grass grants you a limited, non-exclusive, non-transferable, revocable license to access and use the current version of the Healpath app on a compatible device, solely for your personal and non-commercial use. You may download or install the App only from official sources (such as the Apple App Store or Google Play Store). We do not guarantee that the App is available on all devices, platforms or in all geographic regions.

Restrictions: You may not: (a) sublicense, distribute, sell, lease, rent, or otherwise transfer the Services to any third party; (b) make the App available over a network for simultaneous use by multiple devices; (c) use any automated means (such as bots, spiders, or scrapers) to access or use the Services, except to remove the App from your own device; (d) modify, reverse engineer, decompile, disassemble or otherwise tamper with the App or its code; (e) create derivative works of the App; or (f) remove or alter any proprietary notices on the App. We reserve all rights not expressly granted to you.

THE HEALPATH SERVICE PROVIDES HEALTH, WELLNESS, AND GENERAL INFORMATION FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. IT IS NOT MEDICAL ADVICE AND DOES NOT REPLACE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

You should always consult a qualified physician, general practitioner, or other healthcare professional about any medical concern, symptom, diagnosis, or treatment decision. Do not disregard, avoid, or delay obtaining professional medical advice because of information provided through the Services.

If you believe you may have a medical emergency, seek emergency assistance immediately. Research and medical knowledge continue to evolve, so we cannot guarantee that information available through the Services will always be complete, accurate, or current. Your use of the Services is solely at your own risk.

Certain features of the App may require you to create a user account. If registration is required, you must provide current, accurate, and complete information. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately if you learn of any breach of security or unauthorized use of your account. We have the right to suspend or terminate your account if we suspect any breach of security or fraud. Little Grass shall not be liable for any losses incurred as a result of unauthorized use of your account due to your failure to keep your credentials secure.

You agree to provide us with accurate and up-to-date registration information. If we have reason to suspect that any information you provided is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and your use of the Services.

Healpath may offer in-App subscriptions to premium features. Subscription terms, including feature access, duration, and pricing, will be clearly disclosed to you before purchase. Subscriptions may be available in Weekly, Monthly, and Yearly billing cycles. Payments for subscriptions are processed either through the mobile platform (e.g. Apple or Google) or through our third-party payment processor.

We may offer a free trial period for new subscribers. Free trials will automatically convert to paid subscriptions at the end of the trial period unless you cancel at least 24 hours before the trial expires.

You may cancel a free trial at any time via your App Store or Google Play subscription settings, or via our website if you subscribed directly.

For paid subscriptions, automatic renewal applies. Unless you cancel, your subscription will automatically renew at the end of each billing period. We will charge you the then-current subscription fee plus applicable taxes at the start of each renewal period. Subscription fees may change over time; however, we will provide notice of any change before it takes effect. Your subscription continues until canceled. To cancel, follow the standard cancellation procedure in your App Store or Google Play account settings, or log in to your account on our website if you subscribed directly. All cancellations take effect at the end of the current billing period. Note: Uninstalling the App does not automatically cancel any subscription; you must cancel through your App Store or Google Play account. All payments are non-refundable once processed, except as required by applicable law.

Premium access is intended for personal, non-commercial use. We reserve the right to limit, throttle, or suspend accounts that show signs of abuse, automated usage, or misuse of subscription benefits.

Healpath may integrate content, services or features from third parties as part of the App. The availability and functionality of features may change over time. Little Grass and its suppliers (including third-party partners) make no guarantees regarding the availability, accuracy, completeness or reliability of any feature or content in the App. In particular, any health-related information or suggestions provided by the App are for informational purposes only and should not be considered medical advice. You should not rely on the App for medical diagnoses or decisions without consulting a qualified professional.

Location Data: If the App uses location data (for example, to find nearby clinics), such data is provided for convenience only. The App is not responsible for errors or inaccuracies in location information, and it should not be used for navigation or any purpose requiring precise location.

User-Provided Content: The App may allow you to submit or upload content, such as text, images or photos (including medical or personal photos), and other information (collectively “User Content”).

You are solely responsible for the content you provide. This includes any content you upload to the App or otherwise submit while using the Services. You represent that you have all necessary rights to upload your User Content and that doing so does not violate any laws or the rights of any third parties.

You agree not to upload, post or share any User Content that is illegal or violates these Terms. In particular, you must not submit content that: (a) infringes or violates the intellectual property, privacy or other rights of any person; (b) is unlawful, defamatory, harassing, hateful, or violent; (c) contains obscenity or pornography; (d) exposes children to harm or content inappropriate for minors; (e) contains viruses, spyware or any other harmful code; or (f) impersonates any person or falsely claims endorsement by any entity. Little Grass may review, monitor or remove any User Content that it deems, in its sole discretion, to be inappropriate or in violation of these Terms. We have no obligation to publish or maintain any User Content and may remove it without notice.

By submitting User Content to the App, you grant Little Grass and its service providers an irrevocable, perpetual, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute and display such content for the purpose of providing the Services. For example, we may use your anonymized data and images to train our health algorithms or to improve the App. You understand that any content you submit may be visible to Little Grass and used in connection with the Services, but we will not disclose your identity except as described in our Privacy Policy.

You must ensure your User Content does not violate these Terms. Little Grass reserves the right to terminate the accounts of users who repeatedly violate intellectual property or other rights of others.

The App and all accompanying materials (except for User Content) are the property of Little Grass or its licensors, and are protected by copyright, trademark, patent and other intellectual property laws. For example, “Healpath” and the Healpath logo are trademarks of Little Grass. Little Grass’s name and logos, and all other trademarks, trade names and service marks displayed in the App, are the property of Little Grass or their respective owners. You may not use or copy Little Grass’s trademarks or any other proprietary graphics without our written permission. All rights not expressly granted to you in these Terms are reserved by Little Grass.

Your privacy is important to us. We collect and use information about you only as described in our separate Privacy Policy. By using the App, you agree that Little Grass may collect certain technical information from your device to provide and improve our Services. Such information may include device identifiers, operating system, app usage statistics, and other non-personal diagnostic data. We use this data to analyze trends, administer the App, track user movements around the App, and gather broad demographic information for aggregate use. We also may collect and analyze anonymized images or health data that you upload in order to enhance our medical analysis algorithms, always in accordance with our Privacy Policy.

If you choose to post a review or provide feedback about the App (for example, in an app store or on social media), such reviews may be public and may include your username. We may use your reviews or feedback for promotional purposes. If you prefer that we do not use your reviews in marketing, please contact us (see Contact Us below). Important: Do not include any sensitive personal information (such as passwords, social security numbers, or credit card information) in any public feedback or communication. While we may monitor communications for security and training, we are not responsible for any private data you knowingly disclose in public forums.

We may suspend or terminate your access to the App immediately if you violate any of these Terms, for any reason or no reason, with or without notice. If we terminate your access, you agree that we will have no liability to you or any third party for doing so. Upon termination, your right to use the App will immediately cease, and you must promptly stop using and delete any copies of the App in your possession. Termination of access will not affect any obligations you have already incurred. Sections on Disclaimers, Limitation of Liability, and Indemnification will survive any termination or expiration of these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND SERVICES ARE PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” LITTLE GRASS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE. Little Grass does not warrant that the App will meet your requirements, be uninterrupted or error-free, or that any results from using the App will be accurate or reliable. We make no warranty regarding any advice or information (including medical or health-related information) obtained through the App. We also do not guarantee that defects will be corrected. You understand and agree that your use of the App is at your sole risk.

TO THE MAXIMUM EXTENT ALLOWED BY LAW, LITTLE GRASS AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (including lost profits, lost data, lost goodwill, or damages for business interruption) ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LITTLE GRASS’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT YOU HAVE PAID, IF ANY, TO LITTLE GRASS FOR USE OF THE APP DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES; IN SUCH JURISDICTIONS, LITTLE GRASS’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify, defend and hold harmless Little Grass, its affiliates, officers, directors, employees, and agents, from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your use of the App; (ii) your breach of these Terms; (iii) your violation of any law or the rights of a third party; or (iv) any content you upload or share through the App. Little Grass will provide you with notice of any claim and shall have the right to participate in its defense. You agree to cooperate fully in the defense of any claim.

You agree to comply with all local laws in your jurisdiction in using the App, including but not limited to laws concerning privacy, online conduct and acceptable content. The App and its underlying technology are subject to U.S., Hong Kong and international export control laws and regulations. You may not use, download or otherwise export or re-export the App in violation of any such laws. By using the App, you represent and warrant that you are not located in a country where such export or use is prohibited.

Little Grass does not represent that the App is appropriate or available for use in all locations. We may limit, suspend or terminate the App (or your access to it) for any reason, including if the laws of your country prohibit certain Services or features. It is your responsibility to comply with local laws when using the App.

Governing Law: These Terms will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules.

Dispute Resolution: Before initiating legal action, you agree to first contact us and make a good-faith effort to resolve the issue informally. If a dispute cannot be resolved amicably, it will be finally resolved by binding arbitration on an individual basis, in English, in Hong Kong. You and Little Grass waive any right to participate in a class or representative action.

Nothing in this section limits either party from seeking injunctive or other equitable relief for alleged infringement or misuse of intellectual property or unauthorized access to the Services. If any portion of this dispute resolution provision is held invalid or unenforceable, the remainder will continue in full force and effect.

No delay or failure by Little Grass to exercise any right or remedy under these Terms will constitute a waiver of that right. If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will remain in full force and effect.

If you have questions or need assistance with these Terms, you may contact us at:

Little Grass Co. Limited
Email: [email protected]